SoClean Terms and Conditions

TERMS AND CONDITIONS FOR THE ONLINE OR TELEPHONIC SALE OF GOODS

1. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

BY PLACING AN ORDER FOR PRODUCTS FROM THIS WEBSITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THE WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH SOCLEAN, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THE WEBSITE OR ANY OF THE WEBSITE'S CONTENTS OR GOODS BY APPLICABLE LAW.

These terms and conditions (these “Terms”) apply to the purchase and sale of products through www.soclean.com (the “Website”) or phone orders with SoClean (or its representatives). These Terms are subject to change by SoClean, Inc. (referred to as “SoClean”, the “Company”, “us”, “we”, or “our” as the context may require) without prior written notice at any time, in our sole discretion. The latest version of these Terms will be posted on the Website, and you should review these Terms before purchasing any product or services that are available through the Website or via phone order. Your continued use of the Website after a posted change in these Terms will constitute your acceptance of and agreement to such changes.

These Terms are an integral part of the Website Terms of Use that apply generally to the use of our Website and to phone orders. You should also carefully review our Privacy Policy before placing an order for products or services through the Website (see Section 13).

2. OUR CONTRACT

An order placed on the SoClean Website or a phone order placed with SoClean is an offer to SoClean to buy the SoClean product(s) in the order. When you place an order to purchase a product from SoClean, we will send you an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail") provided you provide a valid email address. The Order Confirmation E-mail is acknowledgement that we have received your order and does not confirm acceptance of your offer to buy the product(s) ordered. Your failure to provide a valid email address does not alter your order with SoClean.

We only accept your offer and conclude the contract of sale for a product ordered by you, when we ship the product(s) to you. Your contract is with SoClean Inc. Without affecting your right of withdrawal set out in Section 3 below, you can cancel your order for a product at no cost any time before your order is processed for shipment.

3. RETURNS AND 30-DAY RISK FREE TRIAL.

Except for any products designated on the Website as non-returnable or communicated over the phone as non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 30 calendar days of delivery and provided such products are returned in their original condition and in their original packaging. 

To return products, you MUST obtain a return authorization (RMA) number and pre-paid shipping label. To obtain an RMA you must call our Customer Care Team at 1-866-501-3705. Please keep all receipts and delivery notices on file for reference. We are unable to credit a refund to your account without an RMA number, nor in many cases will we be able to return the product back to you.

Once the product has been received and inspected, a refund will be issued. Refunds are processed within approximately 1 to 2 weeks of our receipt of your merchandise. Your refund will usually be credited back to the same payment method used to make the original purchase on the Website.

4. ORDER PROCESSING

We charge your credit card immediately upon order placement.

We may not be able to ship all products to PO boxes or APO addresses or certain international locations and in our discretion, we may refuse orders placed to such boxes, addresses or locations. We reserve the right to refuse orders to any account or individual that we believe may be utilizing fraudulent credit cards.

5. PRICING AND AVAILABLITY

All prices posted on the Website are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your Order Confirmation E-mail. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your Order Confirmation E-mail.

All applicable state sales taxes apply based on the ship-to destination zip code. If you hold a sales tax exemption from your state’s tax authority you must submit a copy to SoClean and contact the SoClean Customer Care Team to place your order at 1-866-501-3705.

Although product availability may be indicated on the Website or mentioned on phone orders, we cannot guarantee product availability and products may not be available for immediate delivery. The company reserves the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products, or to cancel any order. If there is any revision, discontinuance or cessation, we may, at our discretion, ship products which have substantially similar functionality and specifications to the products ordered, or cancel your order and refund any prior payment that you have made for such products. As we process your order, we will inform you by e-mail as soon as possible if any products you order are currently unavailable. Except for pre-orders, if you are charged for these products and they are not able to be shipped to you within 30 calendar days, you will be refunded.

Unless otherwise stated on the SoClean Website, delivery estimates are not guaranteed delivery times.

Products are usually shipped within 2 business days from order date. For clarity, in addition to other limitations herein, SoClean will not be held responsible for any delay or failure to comply if the delay or failure arises from any cause which is beyond SoClean's reasonable control.

6. PRE-ORDERS

When placing a Pre-Order for SoClean products, you will be charged upon order placement and you will be required to provide certain information, such as your ship-to address. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. SoClean shall have no responsibility or liability for inaccurate information or information that later becomes outdated and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your product being shipped by contacting the SoClean Customer Care Team at 1-866-501-3705.

7. TITLE AND RISK OF LOSS

Title and risk of loss pass to you upon our transfer of the products to the carrier (except that title to any software included with the products remains with us).

8. ELECTRONIC COMMUNICATIONS

When you purchase from the Website, or place a phone order, or send e-mails to us, you are communicating with us electronically and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting general notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may also sign up to receive marketing or promotional text messages from SoClean, including promotions, new products or special offers. You do not have to opt-in to text messages to make purchases from SoClean. If you opt-in, we may send you text messages and alerts using an autodialer, automated SMS or autodialed technologies and standard messaging and data rates may apply. Message frequency may vary. You can always opt-out of text messages by replying STOP. You will then receive a confirmation text that you have been opted out. For more information regarding our text messaging, please contact us using the methods provided on our Contact Us page. Marketing and promotional texts are subject to the SoClean Mobile Terms and Conditions in addition to these Terms & Conditions.

Please refer to our Privacy Policy which describes our practices for using, disclosing, and protecting the information that we may collect when you access or use the website.

9. EXTENDED WARRANTY PRODUCTS

We have partnered with a third-party called Extend, Inc. to sell Extended Warranties for many of our products. To learn more about the terms and conditions regarding these extended warranties, visit Extend’s website.

10. WARRANTY

The manufacturer provides a warranty on most products we sell. Check the Website for the respective warranty period offered on each product. See section 15.

SoClean Branded Products

WE EXPRESSLY DISCLAIM ANY OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Non-SoClean Branded Products

ANY WARRANTY ON ANY PRODUCT SOLD THAT ARE NOT BRANDED AS SOCLEAN IS LIMITED TO WARRANTIES PROVIDED BY THE MANUFACTURER OF THAT PRODUCT. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOCLEAN WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ATTRIBUTABLE TO YOUR USE OF SOCLEAN.COM OR ANY PRODUCT OR SERVICE PURCHASED THROUGH OR FROM SOCLEAN. THE LIMITATIONS SET FORTH IN THIS SECTION WILL NOT LIMIT OR EXCLUDE LIABILITY THAT CANNOT BE LIMITED BY LAW.

11. GOODS NOT FOR RESALE

You represent and warrant that you are buying products or services from SoClean for your own personal or household use only, and not for resale or export. Any further resale of the products shall be a breach of these Terms, entitling us to damages.

12. PRIVACY

We respect your privacy and are committed to protecting it. Our Privacy Policy governs the processing of all personal data collected from you in connection with your purchase of products or services through the Website.

13. DAMAGE CAUSED BY CONTERFEIT FILTERS

Use of non-authentic filters in SoClean-branded devices might cause damage to your product and/or might cause a product to be ineffective or otherwise not operate as desired. Damage to your SoClean product caused by non-authentic filters are expressly not covered by any Company warranty.  We recommend that you purchase your filter from us to ensure an authentic filter.

14. PRODUCT DESCRIPTIONS AND PRICING ERRORS

We do not warrant that product descriptions or other content of the Website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in accordance with these Terms. In the event that a product is listed at an incorrect price or with incorrect information due to a typographical error or an error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price whether or not the order has been confirmed and your credit/debit card has been charged. If your credit/debit card has already been charged for the transaction and your order is cancelled, we shall issue a refund for the amount of the charge.

15. LIMITATION ON LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

16. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms.

17. FORCE MAJEURE

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

18. GOVERNING LAW AND JURISDICTION

All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule (whether of the State of Massachusetts or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Massachusetts

19. DISPUTE RESOLUTION AND BINDING ARBITRATION

(a) YOU AND THE COMPANY ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS THROUGH THE WEBSITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

(b) The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 15. (The AAA Rules are available at adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.

The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.

If you prevail on any claim that affords the prevailing party attorneys' fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law.

(c) You may elect to pursue your claim in small-claims court rather than arbitration if you provide us with written notice of your intention do so within 60 calendar days of your purchase. The arbitration or small-claims court proceeding will be limited solely to your individual dispute or controversy.

(d) You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR US WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.

20. ASSIGNMENT

You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 16 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

21. NO WAIVERS

The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of the Company.

22. NO THIRD PARTY BENEFICIARIES

These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

23. NOTICES

We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Website. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current. You must contact us by sending an email to info@soclean.com.

California Proposition 65 requires that special warnings be provided to California consumers when products contain chemicals known by the State of California to cause cancer, birth defects, or other reproductive harm if the use of those products may cause exposure to those chemicals above specific limits. We provide California residents with the following notice: You may report complaints to the Consumer Information Division of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at 800-952-5210.

25. COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

SoClean enjoys hearing from our customers and appreciates your interest in our products and services. By submitting, disclosing, sharing, offering or providing comments, feedback, suggestions, ideas, photos, videos, images or any other materials or content to SoClean in any manner, including but not limited to via this website, by email, by postal mail, by phone, online or otherwise (collectively, the "Comments") you grant SoClean a worldwide, royalty free, irrevocable, perpetual and fully sublicensable right and license to use, reproduce, distribute, publish, modify, adapt, copy, translate, creative derivative works from, post, critique, quote from, characterize, refer to or otherwise use in whole or in part your Comments for any purpose in any medium, (whether now or hereafter known) throughout the world in perpetuity without further notice, additional permission, or compensation to you. You grant SoClean the right to use your name and likeness in connection with any such use of Comments made by you, provided that you also agree that SoClean will not be obligated to identify you in connection with any such use. You also agree that SoClean will be free to use any ideas, concepts, know-how or techniques contained in any Comments for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products which incorporate or otherwise rely upon that information, without notifying or providing any compensation to you. We are not in any way obligated to use, post or respond to any Comments submitted by you. We may remove, reject or block Comments in whole or in part at our option and in our sole discretion at any time and without notice. SoClean is and shall be under no obligation to maintain any Comments in confidence, to pay any submitter of Comments any compensation for any Comments or to respond to any Comments. You are and shall remain solely responsible for the content of any Comments you offer or submit.

You agree that no Comments submitted by you to SoClean will violate any right of any third party, including copyright, trademark, publicity, privacy or other personal or proprietary rights. You further agree that no Comments submitted by you to SoClean will contain material that SoClean determines is: (a) false, misleading, indecent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable, (b) which may constitute or encourage a criminal offense, violate the rights of any party or (c) which may otherwise give rise to liability or violate any law. Harassment in any manner or form on this website, including via e-mail, chat or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a SoClean or other licensed employee, host or representative, as well as other members or visitors on the website is prohibited. You may not upload commercial content on the website or use the website to solicit others to join or become members of any other commercial online service or other organization. Use of the website for any illegal or unauthorized purpose is strictly prohibited. SoClean does not and cannot review all communications and materials posted to or created by users accessing the website, and is not in any manner responsible for the content of these communications and materials. SoClean may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts of users who violate these Terms & Conditions. You understand and agree that SoClean cannot be responsible for the content posted on the website and that your use of the website is at your own risk.

26. Additional Terms

The following policies also govern your order and are incorporated by reference into the Terms:

• Terms of Service
• Privacy Policy

Additionally, the following terms may apply to your order:

• Subscription Terms and Conditions
• Membership Plan Terms and Conditions
• SoClean Easy Pay Terms and Conditions

27. SEVERABILITY

If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

Website and Telephonic Terms of Use

Acceptance of the Terms of Use

These Terms of Use (defined below) are entered into by and between You and SoClean, Inc., its subsidiaries and affiliates (collectively, “Company,” “we,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms of Use”), govern your access to and use of www.soclean.com or telephonic product orders, including any content, functionality, and services offered on or through www.soclean.com (the “Website”). 

Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website. 

This Website is offered and available to users who are 18 years of age or older and reside in the United States or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions set out in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Website. 

Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. 

Accessing the Website 

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Website.
• Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or 
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website. 

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, the term SoClean, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

• In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries). 
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability.

Additionally, you agree not to:

• Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website.
• Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
• Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
• Use any device, or software, that interferes with the proper working of the Website.
• Introduce any viruses, Trojan horses, worms, logic bombs, or the like, or any other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, any server on which the Website is stored, or any server, computer, or database connected to the Website. 
• Attack the Website via a denial-of-service attack or a distributed denial-of-service attack, or similar.
• Otherwise attempt to interfere with the proper working of the Website.

User Contributions

The Website may contain forums, comment and review sections, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website.

All User Contributions must comply with the Content Standards set out in these Terms of Use.

Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose/according to your account settings. 

You represent and warrant that: 

• You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
• All of your User Contributions do and will comply with these Terms of Use. 

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website. 

Monitoring and Enforcement; Termination

We have the right to:

• Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
• Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for the Company.
• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
• Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website. 
• Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE, AND AGREE TO HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS, FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we cannot review all material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section. 

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

• Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
• Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
• Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
• Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy.
• Be likely to deceive any person.
• Promote any illegal activity, or advocate, promote, or assist any unlawful act.
• Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
• Impersonate any person, or misrepresent your identity or affiliation with any person or organization. 
• Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
• Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Copyright Infringement

If you believe that any User Contributions violate your copyright, please contact info@soclean.com to identify such User Contributions and ask us to remove such content. 

Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website may include content provided by third parties, including materials provided by bloggers and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. 

Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. 

Online Purchases and Other Terms and Conditions

All purchases through our site or other transactions for the sale of goods through the Website, or resulting from visits made by you, are governed by our Terms and Conditions for Online and Telephonic Sale of Goods, which are hereby incorporated into these Terms of Use.

Additional terms and conditions may also apply to specific portions, services, or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.

Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent. 

This Website may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this Website.
• Send emails or other communications with certain content, or links to certain content, on this Website.
• Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
• Link to any part of the Website other than the homepage.
• Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion. 

Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Website is based in the State of Massachusetts in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. 

EXCEPT AS EXPRESSLY PROVIDED HEREIN, IN THE TERMS AND CONDITION FOR ONLINE AND TELEPHONIC SALE OF GOODS, OR IN A PRODUCT USER MANUAL,  TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. 

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.

No Medical Advice

The information supplied through or on the Website, or by any employee or agent of the Company, whether by telephone, email, letter, facsimile, or other form of communication, is for informational purposes only and does not constitute medical, legal or other professional advice. Health-related information provided through the Website is not a substitute for medical advice and should not be used to diagnose or treat health problems or to prescribe any medication, medical devices, or other remedies. The information on the Website may be presented in conclusory, shorthand, or summary form and is not intended to supplant medical advice provided by your own physician or other healthcare provider or any information included by the manufacturer with or on any product. The receipt of any questions or feedback that you submit to the Company does not create a professional relationship and does not create any privacy interests other than those described in the Privacy Policy. YOU SHOULD ALWAYS CONSULT A PHYSICIAN OR OTHER HEALTHCARE PROVIDER OF YOUR OWN CHOICE AND CAREFULLY READ ALL PACKAGING AND OTHER INFORMATION PROVIDED BY THE MANUFACTURER OF ANY MEDICAL PRODUCTS OR DEVICES BEFORE USING THEM.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision or rule (whether of the State of Massachusetts or any other jurisdiction).

Arbitration

At Company's sole discretion, it may require you to submit any disputes arising from these Terms of Use or use of the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Massachusetts law.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect. 

Entire Agreement

The Terms of Use, our Privacy Policy, and Terms of Sale, and any other policies or terms contained therein constitute the sole and entire agreement between you and the Company regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website. 

Your Comments and Concerns

All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: info@soclean.com.

Subscription Terms and Conditions

These Subscription Terms and Conditions are between you and SoClean, Inc. ("SoClean", "we" or "us"), and govern your and our respective rights and obligations. All Subscriptions are subject to the terms and conditions set forth herein, in addition to other applicable terms found in our Terms and Conditions, Privacy Policy, and Terms of Service. You may not purchase Subscriptions for further distribution or resale of the products. All Subscriptions and all rights and privileges conferred are personal and non-transferable.

Please review the following, which has important information about your Subscription. These terms are subject to change and apply to all items in your Subscription. Your continued enrollment after we change these terms constitutes your acceptance of these changes.

SUBSCRIPTION CHARGES

By purchasing a Subscription, you acknowledge that we will automatically create a new order and ship the selected products to you according to your chosen delivery schedule until you cancel, By purchasing a Subscription you authorize us to automatically charge your default payment card at then-current prices for your Subscription, including any applicable taxes and shipping fees.

We will send you an order confirmation with the order details and the amount charged as each order off the Subscription is processed. We reserve the right to change prices for Subscriptions at any time, and we do not provide price protection or refunds in the event of promotions or price decreases. Pricing for Subscriptions can be found on our website at www.soclean.com or by contacting SoClean Customer Care at 866-501-3705 or via email at info@soclean.com.

RESCHEDULING AND CANCELLATION

Your Subscription will continue until you cancel or change it. You can review and manage your Subscription, including to cancel or change the frequency of your Subscription, by calling SoClean Customer Care at 866-501-3705.

We may, in our sole discretion, terminate your Subscriptions at any time without notice. If we do so, you will only be charged for orders that have been shipped to you. Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

DISCOUNTS

We may offer promotional discounts for Subscriptions. Discounts may apply to your initial shipment for a Subscription or may apply to each automatic refill. Unless otherwise indicated, discounts are taken off the regular sale price excluding taxes and shipping. Unless otherwise indicated, discounts shown on our website are available only for new Subscriptions placed on our website. All discounts are subject to change at any time without notice, including while your Subscription is active.

SHIPPING

We generally ship using FedEx or USPS. Shipping normally takes between 2 to 5 business days, but may take longer for outlying areas or during extreme weather, natural disasters or similar events, or for other reasons. You are also responsible for paying any shipping fees that may apply to your Subscription. We will send a notification to the email account you have on file with us prior to any changes to the subscription shipping fee.

APO boxes: We are currently unable to ship to APO boxes from our web site. If you would like to ship to an APO address, please call our Customer Care at 866-501-3705 to place your order.

RETURNS

Returns are subject to the Return Policy available on our website. See the return policy in our Terms and Conditions. 

TAX

If your shipping address is in a state that requires us to collect sales tax, your Subscription will be subject to tax at the appropriate state and local rate. This rate may change over the Subscription period as sales tax rate changes are enacted by local governments. By purchasing a Subscription you authorize us to charge your payment card for any such taxes.

CONTACT US

You can call us at 866-501-3705 during our normal operating hours listed on soclean.com or via email at info@soclean.com to get more information about your Subscription or to make changes to your Subscription.

SoClean Easy Pay Terms and Conditions

General

1. These terms and conditions along with following terms apply to the Installment Plan(s) entered into by you and SoClean for the purchase of SoClean products through phone orders:
1. Terms and Conditions for the Online or Telephonic Sale of Goods (including without limitation and for the avoidance of doubt the arbitration, governing law, disclaimer of warranties and limitation of liability provisions therein) 
2. Privacy policy
3. Terms of Service
2. By entering into the Installment Plan, you agree to purchase goods from SoClean, the seller, according to these terms. Installment Plans are provided to allow qualified SoClean customers to pay for their purchase over time. SoClean offers from time-to-time two different types of plans: a) EasyPay which consists of three (3) monthly installment payments plus one upfront deposit due upon order placement consisting of any taxes and 1/4th of the product plus shipping cost. b) EasyPay Plus which consists of three (3) monthly installment payments plus one upfront deposit due upon order placement consisting of any taxes and or .403% of product plus shipping cost. The Installment Plan you selected at the time of purchase (e.g. “EasyPay” or “Easy Pay Plus”) cannot be changed after purchase. SoClean does not charge a finance charge in connection with the Installment Plan.
3. Each installment payment will be charged to your credit card on file on the same day each month (example: if you purchase on March 3rd, your payment will be on the 3rd of each month). However, if you purchase on the last day of the month, your payment will be adjusted to be the last day of the calendar month (example: if you purchase on August 31st, your subsequent payments under the Four-Pay plan would be on September 30th, October 31st and November 30th).
4. SoClean offers a 30-Day Risk-Free Trial Period on select products as defined in the Terms and Conditions for the Online or Telephonic Sale of Goods (“Trial Period”). You can only cancel your Installment Plan during the Trial Period offered, if any is offered. To cancel during any offered Trial Period, you must contact Customer Care at 1-866-501-3705 to obtain a return authorization and return label, however, until your returned product(s) are received by SoClean, your Installment Plan will remain active. Within 2-3 weeks of receipt of your returned product(s) you will be refunded for the total installment payments you have made.
5. It is your responsibility to notify SoClean if you cancel your credit card or otherwise change your credit card information during the term of the Installment Plan. Any credit card changes must be communicated to SoClean by contacting our Accounts Receivable Department at (603) 371-2584 prior to the due date of the next installment payment.

Communications

6. You are giving us and our representatives or any of our agents or third parties acting on our behalf the right to contact you via email, text message, phone call, or regular mail. These communications are important for sending payment reminders and important notices. You may withdraw from some of these communications, as permitted by SoClean or by law, as outlined below.
7. You specifically consent to our communications to you by telephone, such as payment reminders and important notices. For any calls or text messages, your cellular or mobile telephone provider may charge you according to the type of plan you carry and you are responsible for such charges. You also agree that we may contact you at the cellular phone number you provided to us at the time of application or any other phone number you may provide to us in the future or that we may independently determine through our own research or using third-party service providers, in each case, to the extent permitted by applicable law. You agree that we may record any phone calls between you and us for quality control purposes or our own legal protection. You agree that any such communication is not unsolicited for purposes of federal or state law. If you authorize a third party to communicate on your behalf with us or our agents regarding your account with us, you agree and acknowledge that we may disclose information about your account to the third party.
8. You agree that we may use the email address you provided or may provide in the future to send you electronic communications. You agree that unless you notify us of a change to that email address, such communications will be regarded as delivered when sent and that you shall be responsible for ensuring that electronic communication is not sent to spam folders or otherwise prevented from delivery.

Collections

9. To the extent allowable under applicable law, SoClean may impose late charges for missed or late payments. Further if you fail to pay an amount owed to SoClean under the Installment Plan, SoClean may engage in collection efforts to recover the applicable amount from you. Such efforts may include contacting you directly, assigning your account to third party collection agencies, reporting positive and/or negative information to the consumer reporting agencies, or taking any other action permitted by applicable law. Late payments, missed payments, and other defaults related to your Installment Plan may be reflected in your credit report. You agree that we or any of our agents or third parties acting on our behalf may contact you periodically to send you reminders to pay your obligations through any of the communication methods provided above.

Additional Notices NOTICE: ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER.

Notice to the Buyer: You have the right to pay in advance the full amount due.

Filter Membership Plan Terms and Conditions

These Filter Membership Plan Terms and Conditions are between you and SoClean, Inc. ("SoClean", "we" or "us"), and govern your and our respective rights and obligations. All Filter Membership Plans are subject to the terms and conditions set forth herein, in addition to other applicable terms found in our Terms and Conditions, Privacy Policy, and Terms of Service. All Filter Membership Plans and all rights and privileges conferred are personal and non-transferable.

Please review the following, which has important information about your Filter Membership Plan. These terms are subject to change and apply to all items in your Filter Membership Plan. Your continued enrollment after we change these terms constitutes your acceptance of these changes.

FILTER MEMBERSHIP PLAN CHARGES

By purchasing a Filter Membership Plan, you acknowledge that we will automatically create a new order and ship the selected products to you according to your chosen delivery schedule during the agreed upon, non-cancellable period. By purchasing a Filter Membership Plan you authorize us to automatically charge your default payment card at the agreed upon price for the term of the non-cancellable membership period, including any applicable taxes and shipping fees.

We will send you an order confirmation with the order details and the amount charged as each order off the Filter Membership Plan is processed. We do not provide price protection or refunds in the event of promotions or price decreases. Pricing for Filter Membership Plans can be found on our website at www.soclean.com or by contacting SoClean Customer Care at 866-501-3705 or via email at info@soclean.com.

CANCELLATION AND CONTINUATION OF PRODUCT SHIPMENTS

You may not cancel the Filter Membership Plan during the initial stated term. After the non-cancellable membership period ends, you may cancel at any time. If you do not cancel, we will continue to ship you the selected products to you according to your chosen delivery schedule until you cancel. Until you cancel you authorize us to automatically charge your default payment card at then-current prices for the products in your Filter Membership Plan, including any applicable taxes and shipping fees.

We may, in our sole discretion, terminate your Filter Membership Plan at any time without notice. If we do so, you will only be charged for orders that have been shipped to you. Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

SHIPPING

We generally ship using FedEx or USPS. Shipping normally takes between 2 to 5 business days, but may take longer for outlying areas or during extreme weather, natural disasters or similar events, or for other reasons. You are also responsible for paying any shipping fees that may apply to your Filter Membership Plan. We will send a notification to the email account you have on file with us prior to any changes to the filter membership plan shipping fee.

RETURNS

No returns are allowed. If the product is damaged upon arrival, you can contact SoClean Customer Care at 866-501-3705 or via email at info@soclean.com for a replacement unit.

TAX

If your shipping address is in a state that requires us to collect sales tax, your Filter Membership Plan will be subject to tax at the appropriate state and local rate. This rate may change over the Filter Membership Plan period as sales tax rate changes are enacted by local governments. By purchasing a Filter Membership Plan you authorize us to charge your payment card for any such taxes.

CONTACT US

You can call us at 866-501-3705 during our normal operating hours listed on soclean.com or via email at info@soclean.com to get more information about your Filter Membership Plan.